Automatic Email Surveys

Listen to your audience with real-time feedback and demographic insights

with 'Did You Enjoy That?'

© Festival and King's Theatres Edinburgh                        

Give audiences
a voice

Your survey is automatically emailed to customers as the curtain comes down. The high response rate of 25% means that you will always collect enough responses for meaningful insights. The mobile optimised survey makes it has easier than ever before to engage your audiences. Access your insights online to make instant and timely changes to customer experience.

Put your audience centre stage

Marketing professionals are able to use anonymous feedback responses in promotional materials. Audiences can tweet their responses direct from the survey page, creating an army of vocal fans to promote your venue and event.

Empower your decisions

Your programming department will have direct access to audience responses and can understand exactly what they thought about each event. By listening to your audiences, the programming team can identify opportunities to grow audiences.

Case Study: Colston Hall


Choose from a 'Per Event' or an 'Annual Licence' Price.

You will receive:

  • Automatic surveys sent every night
  • Segment audience to exclude first timers
  • Full reporting daily accessed via Vital Statistics
  • Branded email invitation to your customers
  • Fully responsive across all devices 
  • Compare and benchmark your events 
  • More information can be found, here

Surveying is also available for FREE, with fewer questions and basic weekly reporting that focuses on sharing insight across the entire industry.

As featured in Arts Council England's (ACE) Anyalsis of Theatre in England report.  

Click here for details.

* Please note all prices are exclusive of UK VAT.

Per Event from


Annual Licence

199 Seats from


per month

499 Seats from


per month

999 Seats from


per month

1,000+ Seats from


per month
If you are interested in Automatic Email Surveys, you might also like :


arrow icon



arrow icon



steps icon